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Issues of complexity and connectedness when counselling by Skype and phone

Maxine Rosenfeld

As technology improves and more people living rurally and regionally across Australia gain access to faster internet, I anticipate that counselling by Skype (and other similar programs) will grow exponentially. It is essential that counsellors understand the subtle (and not–so-subtle) differences and challenges of working in this medium. Until internet improvements enable everyone to be able to access Skype, the phone remains a valuable counselling medium. Too often counsellors simply think they can pick up the phone and work as they do face to face minus the visual cues.


PACFA CONFERENCE 2014
Complexity & Connectedness in Life & Love
13-15 June 2014, Sydney, Australia
Visit PACFA at: www.pacfa.org.au

Maxine Rosenfeld
Maxine Rosenfeld
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VideoIssues of complexity and connectedness when counselling by Skype and phoneMaxine Rosenfeld29'29"
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Maxine Rosenfeld

Maxine Rosenfeld is a counsellor, supervisor, educator and author with wide experience gained from 24 years of working across a variety of organisations and in private practice.

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