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Resilience and Compassion Satisfaction in Clinicians Exposed to the 9/11 Disaster

A/professor Carol Tosone

This paper presents the results of a survey exploring the long-term impact of 9/11 on clinicians practicing and/or residing in New York City. The focus of the study was to determine what variables are associated with clinician resiliency and professional satisfaction. A total of 481 members of the National Association of Social Work Manhattan Chapter (38% response rate) replied to the mail survey. Resiliency was measured by the Connor-Davidson Resiliency Scale and compassion satisfaction was measured by the subscale of the Professional Quality of Life Scale. Both resiliency and compassion satisfaction were associated with increased age, secure attachment, lower rates of posttraumatic stress disorder, a history of personal trauma, and advanced institute training. In response to an open-ended question regarding their 9/11 experiences, clinicians reported themes of professional posttraumatic growth, such as having greater therapeutic intimacy with patients, a renewed appreciation for their chosen profession, and a greater ability to balance personal and career demands.

Recorded: July 2010 Brisbane, Australia
Coping Resilience & Hope Building, Asia Pacific Regional Conference
: The Brisbane Institute of Strengths Based Practice

Carol Tosone
Carol  Tosone
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A/professor Carol Tosone

Carol Tosone, Ph.D. is Associate Professor at New York University School of Social Work and recipient of the New York University Distinguished Teaching Award. She is Editor-in-Chief of the Clinical Social Work Journal and serves on the editorial boards of several professional journals. Dr. Tosone, who joined the NYU Silver School of Social Work faculty in 1993, is a Distinguished Scholar in Social Work in the National Academies of Practice in Washington, DC. Dr. Tosone is series editor for Essential Clinical Social Work Series published by Springer; co-editor of three books, Love and Attachment: Contemporary Issues and Treatment Considerations, Short-term Treatment, Doing More with Less: Using Long-term Skills in Short- Term Treatment, and Contemporary Clinical Practice: The Holding Environment Under Assault; and author of numerous professional articles and book chapters. She has also served as the executive producer, writer, and narrator of educational and community service media. Dr Carol Tosone has addressed the Brisbane Institute of Strengths Based Practice conference four times; Croatia, 2009, Brisbane, 2010, Sarajevo, 2011 and Hyderabad 2014.

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